DroneShield launches Mission Ready Services

DroneShield announced the launch of Mission Ready Services, a comprehensive lifecycle support offering designed to help customers maintain operational readiness, accelerate operator proficiency, and maximise the long-term value of their DroneShield deployments. As counter-drone solutions become increasingly critical to military, government, public safety, critical infrastructure, and commercial security operations, organisations face a growing need to sustain capability long after procurement and initial deployment. With more than 4,100 software-enabled DroneShield devices already in the field, Mission Ready Services addresses this challenge through a unified framework of software subscriptions, technical support, eLearning and centralised digital engagement through the DroneShield Access Portal. “Counter-drone capability is no longer defined solely by hardware performance,” said Angus Bean, Chief Executive Officer of DroneShield. “Mission success depends on keeping systems updated, operators trained and support available when it matters most. Mission Ready Services reflects DroneShield’s commitment to supporting customers throughout the entire operational lifecycle, so a system deployed today is as ready in three years as the day it was fielded.” Software updates provide customers with ongoing access to software releases, feature enhancements, security updates, performance improvements, and evolving counter-drone capabilities. By maintaining current software versions, customers can keep solutions optimised against emerging threats and operational requirements while simplifying renewal and lifecycle management. Deployment-focused eLearning helps operators, administrators, and leadership teams build and maintain proficiency across DroneShield solutions. On-demand, self-paced resources progress from foundational device operation through mission-specific application, providing customers with scalable training that can be accessed throughout the operational lifecycle. Courses include completion tracking and certification to support ongoing readiness. Mission Ready Services provides access to specialist technical support designed to help customers resolve issues quickly, minimising downtime during critical operations. Dedicated support teams provide counter-drone expertise, technical triage, and accelerated issue resolution, with basic and extended support options available based on customer requirements. The DroneShield Access Portal provides a centralised gateway to Mission Ready Services, giving customers a single location to manage documentation, eLearning, subscription renewals, and support. The portal includes planning resources to assist customers in managing their counter-drone architecture. “Customers are making significant investments in counter-drone capabilities to protect personnel, assets, infrastructure, and operations,” added Louis Gamarra, DroneShield Chief Commercial Officer. “Mission Ready Services ensures those investments continue delivering value throughout the life of the system while enabling teams to operate with greater confidence and effectiveness.” Mission Ready Services is offered as an annual renewable service alongside DroneShield products, bringing software updates, eLearning and ongoing support into a single offering. Existing software subscription customers will transition to Mission Ready Services at their next renewal, with continued access to applicable software updates. Mission Ready Services is available globally across both DroneShield’s existing and next generation product lines, with support offerings and service options continuing to expand as the company scales its worldwide customer support infrastructure. For Editorial Inquiries Contact: Editor Kym Bergmann at [email protected] For Advertising Inquiries Contact: Group Sales Director Simon Hadfield at [email protected]